Common Questions
Frequently Asked Questions
The questions our players ask most often, with plain-English answers.
Is Promotion Games free to play?
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Yes. Every game in our cabinet is completely free. We never charge for play, never ask for a card, and never sell virtual coins.
Can I cash out my coins?
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No. Coins are virtual social tokens with no monetary value. They cannot be cashed out, traded, or exchanged for goods or services.
Do I need to register?
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Registration is optional and used only for keeping your coin balance between sessions. You can play as a guest at any time.
Who can play?
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Promotion Games is restricted to adults aged 21 and over, located in the United Kingdom.
How are outcomes decided?
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Each round is generated by a standard pseudo-random number generator. Outcomes are independent of stake, time, or previous rounds.
Will playing here help me at real-money gambling?
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No. Social play is not preparation, training, or practice for real-money gambling. The two are unrelated and outcomes are not transferrable.
How do I contact support?
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Email [email protected] and we'll reply within one working day, Monday to Friday.